Privacy Policy

How we collect, use, and protect your data.

Last updated: July 2025

Sarita Creations & Collections ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saritacreations.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Information you provide:

  • Name, email address, phone number, and delivery address when you register or place an order.
  • Payment reference (UPI transaction ID) when you submit a payment reference — we do not store card details.
  • Messages and queries submitted via our Contact or Support Ticket forms.

Automatically collected information:

  • Device type, browser, operating system, and IP address (for security and analytics).
  • Pages visited, time spent, and actions taken on our website (via server logs).
  • Session cookies to keep you logged in.

2. How We Use Your Information

  • To process and fulfil your orders, including shipping and delivery.
  • To communicate about your order status, confirmations, and support tickets.
  • To send promotional offers and new product announcements (only if you have opted in).
  • To improve our website, products, and customer experience.
  • To comply with legal and regulatory obligations under Indian law.

3. Cookies

We use essential session cookies to keep you logged in. We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, but this may affect your ability to log in or use the cart.

4. Sharing of Information

We do not sell your personal information to third parties. We may share your data only with:

  • Shipping partners — Your name, address, and phone number are shared with our courier partners for delivery.
  • Payment processors — If applicable (e.g., Razorpay), your payment information is processed securely by them under their own privacy policies.
  • Legal authorities — When required by law or in response to valid legal processes.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data (subject to legal requirements).
  • Opt out of marketing communications at any time.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related queries or to exercise your rights: