Cancellation Policy

Quick and hassle-free order cancellations.

Last updated: July 2025

We understand that plans change. Our cancellation policy is designed to be fair and transparent for all our customers.

When Can You Cancel?

You can cancel your order at any time before delivery. However, the refund amount depends on whether the order has been shipped or not:

  • Before Shipment: Full refund — no cancellation charges.
  • After Shipment: A ₹100 cancellation charge will be deducted from your refund to cover handling and reverse logistics. The remaining amount will be refunded to your original payment method within 5–7 business days.

How to Cancel an Order

  1. Log in to your account and go to My Orders.
  2. Select the order you wish to cancel and click the "Cancel Order" button.
  3. Alternatively, contact us immediately via WhatsApp at +91 75971 83816 or through our Contact page with your order number.

Tip: For fastest results, contact us within 2 hours of placing the order, before it is packed for dispatch.

Cancellation by Us

In rare cases, we may cancel an order on our end due to:

  • Stock unavailability after the order was placed.
  • Unable to verify payment or delivery address.
  • Suspected fraudulent activity.

In such cases, we will notify you via email or phone and process a full refund immediately.

Refund on Cancellation

If you paid online (UPI, card, or net banking) and the cancellation is approved:

  • Cancelled before shipping: Full refund within 5–7 business days.
  • Cancelled after shipping: Refund of order amount minus ₹100 cancellation charges, within 5–7 business days.
  • For Cash on Delivery orders, no refund is applicable at the time of cancellation (no payment was collected).

Delivered Orders

Once an order is delivered, cancellation is not applicable. You may refer to our Return & Refund Policy within 7 days of delivery.

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